Jobs in Nairobi.
Role: Senior Account Manager
Salary: Ksh. 120,000-180,000
Sector: Entertainment / Media / Art
Role location: Nairobi, Kenya
Remote friendly: In-person
Job type: Full-time
Minimum years of experience: 5yrs
Company size: 50-100 employees
Client’s HQ: Kenya
📌About the client
The client is a platform designed to help brands automate influencer marketing workflows and programs.
📌The ideal candidate
The Senior Account Managers' focus will be on developing trusted advisor relationships with key accounts, customer stakeholders, and decision-makers. You will also own Client Pods and be responsible for the growth revenue growth of these Pods by ensuring retention and reducing churn.
📌What the job involves
-Become the voice of the company and primary POC by managing existing relationships and providing outstanding, proactive holistic support to key clients
-Build robust and expansive annual growth plans for the pods you manage on an Africa-wide scale, and serve as the lead project manager.
-Build and maintain trust and rapport with existing key clients at the brand and agency levels.
-Work with the marketing team to develop an annual Account Based Marketing plan to support the client relationship.
-Work to uncover new growth areas with the client throughout the year, with a focus on being able to develop budgets and annual plans with the client
-Translate customer insights and evolving market dynamics into meaningful opportunities that deliver value to customers.
-Grow overall revenue by meeting quarterly and annual account revenue targets
-Bring creative solutions to clients and be able to understand the value drivers within their organizations
-Collaborate directly with the Head of Customer Success to ensure Account Managers are on track.
-Work closely with Sales peers, Project Coordinators, Customer Success, and the wider organization to maximize commercial success with existing clients
-Build an internal industry knowledge base and share insights with the Customer Success and sales for building
📌Qualifications
-At least 5 years of experience in sales, account management, or similar functions
-At least 2 years’ experience in a fast-paced tech or start-up environment
-An ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
-The ability to use a CRM system and work with a weighted approach to pipeline management
-Strong communication skills to write effective and eye-catching emails to prospective customers and excellent Proposal development skills.
-Performance and Growth Driven Mentality ; a desire to serve your team
-Generation of Insightful reports and ability to evolve reporting to make it better and better.
To apply, send your CV to [email protected] with a link to your LinkedIn account
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