Account Manager Job at Tugende
Location: Kenya
Job Type: Full Time
Industry: Banking / Financial Services
Posted: May 20, 2026
About Tugende
Tugende is a fast-growing social enterprise operating in Kenya and Uganda. The company uses asset financing and technology to help entrepreneurs in the informal sector grow their businesses and improve their livelihoods. With over 30,000 clients served and a team of 460+ employees, Tugende continues to expand its impact across East Africa. (MyJobMag)
Job Summary
Tugende is looking for a dedicated and results-driven Account Manager to oversee the full client lifecycle — from customer acquisition to account completion or termination. The successful candidate will build strong client relationships, support business growth, and ensure customers receive excellent service throughout their journey with the company. (MyJobMag)
Key Responsibilities
Acquire and onboard new clients
Manage and maintain customer accounts
Build strong relationships with clients
Ensure timely loan repayments and account follow-up
Support customers throughout the financing process
Resolve customer issues and provide excellent customer service
Meet sales and portfolio growth targets
Maintain accurate customer records and reports
Requirements
Diploma or Bachelor’s Degree in Business, Sales, Finance, Marketing, or a related field
Strong communication and interpersonal skills
Experience in sales, customer service, or account management is an added advantage
Ability to work independently and achieve targets
Good problem-solving and negotiation skills
Knowledge of financial services or asset financing is a plus
Why Join Tugende?
Opportunity to work with a rapidly growing social enterprise
Career growth and professional development
Dynamic and supportive work environment
Chance to positively impact entrepreneurs and small businesses
How to Apply
Interested candidates can apply through the official job listing on MyJobMag.
```htmlAccount Manager Job at Tugende
Location: Kenya
Job Type: Full Time
Industry: Banking / Financial Services
Posted: May 20, 2026
About Tugende
Tugende is a fast-growing social enterprise operating in Kenya and Uganda. The company uses asset financing and technology to help entrepreneurs in the informal sector grow their businesses and improve their livelihoods. With over 30,000 clients served and a team of 460+ employees, Tugende continues to expand its impact across East Africa.
Job Summary
Tugende is looking for a dedicated and results-driven Account Manager to oversee the full client lifecycle — from customer acquisition to account completion or termination. The successful candidate will build strong client relationships, support business growth, and ensure customers receive excellent service throughout their journey with the company.
Key Responsibilities
- Acquire and onboard new clients
- Manage and maintain customer accounts
- Build strong relationships with clients
- Ensure timely loan repayments and account follow-up
- Support customers throughout the financing process
- Resolve customer issues and provide excellent customer service
- Meet sales and portfolio growth targets
- Maintain accurate customer records and reports
Requirements
- Diploma or Bachelor’s Degree in Business, Sales, Finance, Marketing, or a related field
- Strong communication and interpersonal skills
- Experience in sales, customer service, or account management is an added advantage
- Ability to work independently and achieve targets
- Good problem-solving and negotiation skills
- Knowledge of financial services or asset financing is a plus
Why Join Tugende?
- Opportunity to work with a rapidly growing social enterprise
- Career growth and professional development
- Dynamic and supportive work environment
- Chance to positively impact entrepreneurs and small businesses
How to Apply
Interested candidates can apply through the official job listing on MyJobMag.
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